Returns & Exchanges

At Peppermayo, we want you to love your purchase, but if something isn't quite right, you can return your items for a store credit within 30 days of delivery. Please ensure all items are in their original condition with tags attached and hygiene seals in place.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely pack your return items in their original packaging, ensuring all original garment tags and labels are still attached.

3

Download Shipping Label

Purchase and print your discounted shipping label through the portal, or use your own preferred tracked postage service.

4

Drop Off and Track

Drop your package at any authorized postal location and keep your tracking number handy until your store credit is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing